Browse
Support
Help for buyers, sellers, applicants, and marketplace questions.
Buyers can use the Orders page to look up purchases by checkout email and order number.
If tracking is available, it appears after the seller updates fulfillment. For support, include your order number, checkout email, and a short description of the issue.
Track OrdersApproved sellers manage products, scheduled drops, orders, labels, tracking, returns, messages, payout settings, and storefront access from the seller dashboard.
Seller applications are reviewed before products go public, and approved sellers receive an approval email.
Seller DashboardCheckout is handled through Stripe. Unfound does not store buyer card numbers.
If payment succeeds but your order looks delayed, wait a moment and refresh the Orders page. If the order still looks wrong, contact support with the order number.
Contact Support